Institutional Memory

The core of our management team consist of experienced and forward thinking individuals with attributes cultivated after being employed for many years at the company. These employees are passionate in what they do and understand the philosophy and vision of the business. They offer a vast spectrum of institutional memory which is easily imprinted on new employees.

Being a small business the company has a very hands on approach to servicing our clients as the shareholders are personally involved in the operations on a day to day basis.

Security and Cleaning Services are often perceived as a grudge purchase so we want our costs to be structured in a palatable way as a value-added investment.

Our motto for success consists of client satisfaction,client retention with a focus on the experiences we want our clients to have. We not only strive to deliver a positive customer experience, but also take the time to listen and adapt with feedback we receive from our clients.

One Stop Solution

Soft Services in general has become a commodity, however these industries has low entry barriers and decisions are often based on cost. We follow a multi service business model to allow Scale of economics with the benefit of experience.

Quality Assurance

Effective security and Cleaning projects begin with good planning, and our services combines both experience with strong managerial and technical capabilities, ensuring transparency with the following:

• Assessment – threat and vulnerability audits, project scope and feedback.
• Planning – budgeting, coordination and procurement requirements
• Execution – assembling equipment and personnel, training and support
• Management – ongoing direction, leadership, deployment and execution of resources, contingency plans and assets, including testing and training

CGS Corporate Group Services has established its reputation on our unique design and evaluation of procedures designed to mitigate human factor which takes center stage when evaluating the vulnerability of any new project.

Our quality assurance program crystallizes with the measures we take to ensure a water tight Service Level Agreement (SLA) which we believe is unparalleled by most of our competitors, and the backbone for well prepared Job Descriptions and our Training program. Our experience shows that most Service Level Agreements are generic or basic in its design or otherwise outdated rendering impractical enforcement with no quality control and training value.

A practical and intelligent SLA is further augmented by robust training practices, regular impact audits by independent audit teams and penetration exercises concentrating on staff proficiency with regular client feedback.

World Class Alliances 

Relationships are at the core of what we do. Our strong alliances with major brands offering intelligent bespoke security services which includes parking control solutions, CCTV Surveillance cameras, biometric systems, building management solutions and much more. On the service side our services includes Health and Safety compliance audits, off site remote video monitoring etc.

We have established longstanding relationships with , and a variety of building management solutions not only benefit our clients with cost savings, but the advantage of access to a full array of security related services or products.

With a large number of world class suppliers, we guarantee our clients a solution that perfectly fits their needs at a price that suit their budget.

Strong Service Portfolio

Our strong service portfolio consists of unprecedented services that cut across the entire security and cleaning spectrum. This can be corroborated by our existing clients. Our Management/Manpower Dispatch teams will be available to you 24/7.  We have the capability to support the end-to-end service requirements of our clients so that they can concentrate on their core business.

Unique Selling Points:

• Proven Track Record for more than 25 years
• Experienced Management Team
• Blue Chip Clients in all spheres of the market
• Diverse Service Propositions that meet market demands
• Exceptional Quality Assurance
• Sound Corporate Governance and Compliance
• National Foot Print
• Fidelity Risk Insurance
• Technology Orientated
• B.B.B.E.E Certified Level 2

Our ability to innovate

Key to our impressive track record is our ability to migrate with the ever changing demands and requirements evolving over time, and to adapt successfully. A philosophy of accountability and responsibility ensures that we stay abreast of the latest technology and overshadow our day to day management and operations strategies.

Occupational Health and Safety

CGS Corporate Group Services fully complies with the requirements of the Occupational Health and Safety Act No. 85of1983 OHSAct).

• OHS-Act compliance audits integrated with general audits
• Providing all the required documents, systems and procedures
• Providing accredited training as required by the OHS-Act
• Providing trained and experienced Health and Safety Officers to manage health and safety on site or on behalf of the client.

Security personnel receive Health and Safety orientation training.
Management undergo the required Health and Safety training to ensure the upkeep of the Health & Safety program on sites. Safety is paramount, hence appropriate steps are taken to identify and remove  risks and prevent a recurrence. Incidents and Injuries are investigated by our Human Resources team to ensure proper procedures are followed.